Social Central – Protocols to Prevent Prohibited Activities

Effective Date: 2026-07-17 · Documented prevention protocols

Social Central prohibits illegal and harmful activity under our Acceptable Use Policy (AUP). This page documents the protocols we use to identify and prevent prohibited activities, including human / sex trafficking, illegal acts, impersonation, and child sexual abuse material (CSAM). Related detection controls are also summarized at Trust & Safety Controls. PDF: Download PDF.

1. Overall Protocol Framework

1. Rules — Clear public bans in the AUP and Terms for each prohibited category.
2. Prevent — Product rules that reduce risk up front (hard 18+ age requirement, face-required profiles, bans on AI / synthetic media, nudity, child photos, solicitation, ban evasion).
3. Detect — User Report / Block / Not for Me tools; support queues; automated ban when five unique users report the same account within five days.
4. Enforce — Content removal, warnings, suspension, permanent ban, retention of banned-account records, and referral to law enforcement / NCMEC where appropriate.
5. Escalate — Law Enforcement Protocols and contact via support@socialcentral.net.

2. Human or Sex Trafficking

Policy

• AUP §4.5 prohibits using the Service to facilitate, recruit for, advertise, or otherwise support human trafficking or sex trafficking.
• Related bans cover sexual solicitation / paid sexual content promotions, scams, and non-consensual intimate imagery.

Identify

• Users report recruiting, solicitation, coercion, or trafficking-related messages / profiles via Report Abuse on profiles and feed content.
• Staff review Support Requests and Login Support queues for trafficking-related reports.
• Report-volume automation: five unique reporters within five days may auto-ban the reported account.

Prevent / Respond

• Immediate termination for confirmed or clear trafficking facilitation; ban-evasion accounts remain flagged.
• Referral to law enforcement where appropriate under our Law Enforcement Protocols.
• Users can Block and use Not for Me to stop further contact while reports are handled.

3. Illegal Acts

Policy

• AUP §2 prohibits committing, promoting, soliciting, or facilitating illegal activity; fraud, identity theft, hacking, and other cybercrime; and unlawful content.
• Additional bans cover scams, weapons imagery, harassment, and other harmful conduct.

Identify

• In-product Report Abuse on profiles, posts, and comments (web and iOS).
• Admin review of support / moderation records; rate-limited anonymous intake for pre-login reports.
• Automated multi-reporter ban threshold (5 unique users / 5 days).
• Platform integrity controls (VPN / country blocking where configured; ban status checked at login).

Prevent / Respond

• Content removal; warn, suspend, or permanently ban at our discretion.
• Preserve records and cooperate with lawful process as described in Law Enforcement Protocols.
• Retain banned-account records (including images where applicable) for safety / compliance.

4. Impersonation

Policy

• AUP prohibits using another person’s photos or identity without authorization (impersonation / fake pictures).
• Fake accounts, disposable contact info used to deceive, and multiple profiles to evade bans are prohibited; users must maintain a single authentic presence.
• AI-generated / synthetic media (including deepfakes) is prohibited for profiles, albums, and messages.
• Primary profile photo must show a real, visible full face.

Identify

• User reports of fake / stolen photos or impersonation via Report Abuse.
• Staff may use reverse image search and similar tools when investigating impersonation claims.
• Report-volume auto-ban threshold applies to repeated community reports of the same account.

Prevent / Respond

• Face-required profile policy and AI / synthetic media ban reduce non-person and deepfake profiles.
• Content removal and account suspension or permanent ban for impersonation.
• Ban-evasion re-registration is disallowed and flagged.

5. Child Sexual Abuse Material (CSAM)

Policy

• Service limited to adults 18 years or older; users under 18 are not permitted; underage accounts are terminated.
• Any sexual content involving minors (real or fictional), grooming, or CSAM is strictly prohibited.
• Photos of children are prohibited in any album or message, regardless of context.
• Sending sexual or explicit content to minors is prohibited.

Identify

• Users report suspected CSAM or child exploitation via Report Abuse and via Contact / support.
• Staff prioritize child-safety reports in support / moderation queues.
• Report-volume automation can ban accounts receiving multiple unique reports quickly.

Prevent / Respond

• Immediate ban and content removal for CSAM / child exploitation violations.
• We may report apparent child sexual exploitation to the National Center for Missing & Exploited Children (NCMEC) and/or law enforcement, and cooperate with follow-up legal process (Law Enforcement Protocols §9).
• Preserve relevant records as required for safety and lawful process.

6. Related Documents

• Acceptable Use Policy
• Trust & Safety Controls
• Law Enforcement Protocols
• Terms of Service
• Contact — support@socialcentral.net

AUP · Safety Controls · Law Enforcement · Contact