Social Central – Refund Policy

Effective Date: 2026-07-17

This Refund Policy explains cancellations and refunds for Social Central Premium subscriptions and optional digital purchases. It is part of our Terms of Service. Prices are listed at Pricing.

1. What You Are Buying

Social Central Premium and optional in-app items (for example SC Bucks packs or streak restore) are digital products / digital services. There is no physical shipping. Delivery is access to features or balances in your account after successful payment.

2. Subscription Cancellations

• You may cancel Premium anytime before the next renewal date.
• After you cancel, Premium stays active until the end of the current paid billing period.
• Cancel before renewal to avoid the next charge. We do not prorate or refund the current period after a charge has processed, except as required by law or at our sole discretion.

3. How to Cancel (by Payment Method)

• Stripe (web): Cancel in your Social Central account / subscribe settings, or email support@socialcentral.net.
• Apple App Store: Cancel in your Apple ID → Subscriptions settings (App Store subscription management).
• PayPal: Cancel in the Social Central app or by contacting support before the next billing cycle.

4. Refunds for Subscriptions

• Subscription fees are charged in advance and are non-refundable except as required by law or at Social Central’s sole discretion.
• If you cancel mid-cycle, you keep Premium until the period ends; unused time in that period is not refunded.
• If payment fails or a subscription expires, Premium features may be disabled and ads may return; that is not a refund event.

5. Free Trials and Promotions

• Free trials or promotional periods convert to a paid subscription unless you cancel before the trial or promo ends.
• You are responsible for cancelling before the trial ends if you do not want to be charged.

6. One-Time Digital Purchases

• Optional one-time digital purchases (for example point packs or streak restore) are delivered digitally at purchase.
• These purchases are non-refundable once delivered, except as required by law or at our sole discretion (for example a confirmed duplicate charge or failed delivery).

7. How to Request a Refund Review

If you believe you are entitled to a refund under law or due to a billing error:

• Email support@socialcentral.net or use Contact
• Include the email on the account, approximate purchase date, amount, and payment method (Stripe, Apple, or PayPal)
• For Apple App Store charges, you may also need to request a refund through Apple’s purchase support tools, which Apple controls

We will review the request. Approval is not guaranteed unless required by applicable law.

8. Chargebacks

If you dispute a charge with your bank or card issuer, we may suspend Premium or related access while the dispute is pending, and we may share transaction records with the payment processor to respond to the dispute.

9. Contact

Billing and refund questions: https://socialcentral.net/contact/ — support@socialcentral.net

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